Terms & Conditions

Acceptance of the Terms

By creating an account, depositing funds, and participating in games or other activities on our platform (hereinafter referred to as "the Platform"), you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not accept these terms, please do not use the Platform.

Eligibility Requirements

To be eligible for an account with us, you must:

Be at least 18 years old (or the minimum age as required by your local jurisdiction)
Not be a resident of any restricted country or territory
Agree to our Terms & Conditions and other applicable rules
Provide accurate identification information upon request

Minimum Age Requirements

You must be at least 18 years old to use our Platform. If you are below this age, please do not attempt to create an account.

Geographic Restrictions

We reserve the right to restrict access from certain countries or territories due to local laws and regulations. Currently, users from the United States, United Kingdom, Cyprus, France, Italy, Latvia, Netherlands, Spain, Sweden, and Ireland (due to unverified official authorization) are restricted. Please note that this list may change over time.

Account Registration Rules

To create an account with us:

You will be required to provide accurate identification information
Your account must not be used by multiple individuals; one-account-per-user policy applies
You agree to keep your login credentials and password secure
You acknowledge that you are responsible for all transactions and activities on your account, including losses

One-Account-Per-User Policy

You may only maintain one active account with us. If we suspect or discover multiple accounts associated with the same user, we reserve the right to terminate those accounts.

Identity Verification and KYC

We may require identity verification (KYC) at any time for security purposes. You agree to provide accurate identification documents as requested by our support team. Your failure to comply with this request may result in account restrictions or termination.

Account Accuracy Obligations

You are responsible for maintaining the accuracy of your account information, including but not limited to name, address, email, phone number, and login credentials. Failure to do so may lead to unauthorized access or other complications.

Account Security Responsibilities

You acknowledge that you alone are responsible for keeping your login credentials secure
Use a strong password that has never been used before on any platform
Do not share account information with anyone; this includes family members, friends, and acquaintances
Regularly update your security settings to protect against unauthorized access

You agree:

To keep your login credentials confidential and secure at all times
Not to disclose or share them with anyone else
To change your password regularly (we recommend every 60 days)
To ensure that you have a robust password that meets our security standards

Restricted Behaviour and Prohibited Activities

We reserve the right to restrict access for:

Users engaging in manipulative, deceitful, or unfair practices towards us or other users
Any activity involving hacking, tampering with our software, or exploiting any system weakness
Multi-accounting (see below)
Using automated tools or scripts to manipulate gameplay
Any actions that may cause harm to the Platform or other users

Multi-Accounting and Fraud Prevention

We strictly prohibit multi-accounting. If you maintain multiple accounts in attempt to deceive us or circumvent our rules, we reserve the right:

To freeze or cancel your accounts permanently without notice
Pursue legal action where necessary
Take disciplinary actions against any user involved in such activities

Bonus and Promotion Rules

All bonuses, promotions, free spins, and other rewards are subject to specific terms that can be found on our website. You agree to read and understand each bonus's rules before participating.

Wagering and Gameplay Conditions

You acknowledge:

Wagers placed using bonus funds or real money will contribute differently towards meeting the wagering requirements
Some games may not qualify for bonuses, promotions, or free spins due to volatility adjustments
We reserve the right to limit or cancel gameplay if necessary to maintain fairness

Bonus Abuse Prevention

We monitor accounts for suspected bonus abuse and reserves the right:

To revoke any benefit associated with bonus misuse (this includes winnings)
Terminate accounts without prior notice in extreme cases of bonus manipulation
Take further disciplinary measures against users deemed to be abusing bonuses or other promotions

Deposits and Withdrawals (Subject to Source Material)

We strive to process deposits as promptly as possible. For withdrawals:

The minimum withdrawal amount is €20, except where stated otherwise on the Platform's website
You acknowledge that you have not violated any of our Terms & Conditions or local laws during gameplay when requesting a payout

Verification before Withdrawals

Before processing your first withdrawal, we may request verification of your identity. If you fail to comply with this requirement:

Your withdrawal will be delayed pending resolution
In severe cases where no verification is provided within the required timeframe, withdrawals might not proceed at all

Processing and Review Procedures

We reserve the right to review any transaction or activity in accordance with our anti-money laundering (AML) and know-your-customer (KYC) policies.

Responsible Gambling Expectations

You acknowledge that we encourage responsible gaming practices. If you experience difficulties managing your betting, please contact our support team for guidance on self-exclusion options.

Self-Exclusion and Account Restrictions

To request a self-exclusion:

Use the account management system to initiate an exclusion period
Contact our support team via email or live chat with a request to suspend your access
Recognize that we reserve the right to extend, cancel, or modify any voluntary restrictions as necessary

Game Fairness and RNG Systems

We utilize industry-standard Random Number Generator (RNG) systems for fair gameplay. If you suspect that an anomaly has occurred during a game:

Inform our support team immediately via email or live chat
Your complaint will be investigated promptly by our customer service representatives

Technical Interruptions or Voided Gameplay

In the event of technical difficulties, server errors, or any circumstances preventing normal gameplay, we reserve the right to:

Refund wagers placed during such a period in line with industry standards
Terminate ongoing gameplay at that time to protect player balances
Provide assistance upon return to normal gaming operations